Service & Support


Service Center Switzerland


Reliability and high quality service & support go hand in hand with quick response and professional customer service. These are crucial factors for our customers.

Hotline Service & Support

Monday through Friday between 08:00 and 17:00 hrs

Support for MultiDX!, XPose! and JetScreen! 

Phone +41 62 767 76 00


Spare Parts and Wax Orders

Phone +41 62 767 76 76


Customers with a maintenance agreement benefit from reduced costs, a broader range of services and extended service times from 06.00 to 22.00 hrs.

We would be pleased to discuss a customised service package for your particular requirements.


Lüscher Support Data Base (LSD)

Access the Lüscher Support Data Base using the following link:

Login »

Request Login

The new versions of the Support Tool and PrintQ are password protected. If you don't have a login/password, use the following link to get both. The same login information is used to access the Lüscher Support Data Base and the Lüscher FTP Server:

Request Login/Password »


Printhead Manager

Use the following link to get your code enabling you to open your printhead case:

Request Code »


Lüscher FTP Server

Access the Lüscher FTP Server using the following link:

Login »